Introduction

Welcome to AstoneByte ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, AI solutions, and other digital products and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Personal Data

We may collect personal data that you provide directly to us when you:

• Fill out forms or surveys
• Correspond with us
• Request customer support
• Subscribe to our services
• Participate in promotions or contests

The types of personal data we may collect include:

• Contact information (name, email address, phone number, postal address)
• Billing information (billing address)
• Professional information (company name, job title, industry)
• Communication preferences
• Any other information you choose to provide

Usage Data

We automatically collect certain information when you use our Services, including:

• Browser type and version
• Device type and identification
• Operating system
• Pages visited and features used
• Time spent on pages
• Links clicked
• Referring website or source
• Geographic location (country and city level)
• User behavior and interaction with our Services
• Error logs and performance data

Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, remember your preferences, and improve your experience with our Services.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Communicate with you about our Services, updates, and promotions
• Respond to your comments, questions, and requests
• Personalize your experience with our Services
• Monitor and analyze trends, usage, and activities
• Develop new services
• Comply with legal obligations
• Fulfill any other purpose for which you provided the information

Data Sharing and Disclosure

We may share your information with:

Service Providers

We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics providers
• Customer support services
• Marketing and advertising partners

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate personal data
• Deletion: Request erasure of your personal data
• Restriction: Request restriction of processing of your personal data
• Data Portability: Request the transfer of your personal data
• Objection: Object to processing of your personal data
• Withdrawal of Consent: Withdraw your consent at any time

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

Special Provisions for AI Services and Data Analysis

AI Training and Model Data

• Data used to train our AI models is processed according to the highest privacy standards
• Personal data used for custom AI training is subject to specific contractual agreements with clients
• We implement data minimization and anonymization techniques where appropriate

Automated Decision-Making

• Where our AI services make automated decisions that may significantly affect you, we provide information about the logic involved
• We ensure human oversight of AI systems where required by applicable law
• You have the right to contest automated decisions in certain circumstances

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For data protection inquiries specifically, you can contact our Data Protection Officer at dpo@astonebyte.com.