Terms of Service

Welcome to Astonebyte Ltd. These Terms of Service ("Terms") govern your access to and use of Astonebyte’s website, mobile applications, AI solutions, and other digital products and services (collectively, the "Services") provided by AstoneByte ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

1. Services Description

Astonebyte Ltd provides digital transformation services including but not limited to:

• Website design, development, hosting, and maintenance
• Mobile app development (iOS and Android)
• AI chatbot and AI workflow automation
• Data analytics and reporting
• Cloud deployment and DevOps services
• Cybersecurity and threat protection

Specific deliverables and terms will be defined in individual Service Agreements or Statements of Work.

2. Account Registration and Security

You may be required to register an account to use certain Services. You agree to provide accurate, current information and maintain the confidentiality of your credentials. You are responsible for all activity under your account.

3. Fees and Payment

Fees are detailed in your project agreement. Unless otherwise specified:

• Payment is due within 30 days of invoice
• Prices exclude VAT or applicable UK taxes
• Recurring services may be billed monthly or annually
• Late payments may incur 1.5% interest per month or the legal maximum

Services may be paused for non-payment.

4. Intellectual Property Rights

Astonebyte IP

All content, tools, and platforms created by Astonebyte are its property or licensed to it and protected under UK IP laws.

Client IP

Clients retain ownership of materials they provide. Astonebyte is granted a limited licence to use such materials solely for delivering Services.

Deliverables

Upon full payment, clients are granted a perpetual, non-exclusive licence to use final deliverables.

5. Confidentiality

Both parties agree to keep each other’s confidential information secure and not disclose it except as required by law or for service performance.

6. Data Privacy

Our processing of personal data complies with the UK GDPR. You confirm that any third-party personal data you share with us is legally obtained and shared.

7. Warranties and Disclaimers

We warrant that services will be provided professionally. All services are otherwise provided "as is" without additional warranties.

8. Limitation of Liability

We are not liable for indirect or consequential damages. Our total liability is limited to the amount paid for services in the 12 months prior to the claim or £1,000, whichever is greater.

9. Indemnification

You agree to indemnify and hold AstoneByte harmless from claims related to your use of the Services or breach of these Terms.

10. Term and Termination

Either party may terminate the agreement with 30 days’ notice or immediately if the other party materially breaches and fails to cure it within 15 days.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Disputes will first be resolved via good faith negotiation, then mediation, and finally through the courts of England.

12. Modifications to Terms

We may update these Terms with notice. Continued use of our Services after changes means acceptance of the revised Terms.

13. General Provisions

Force Majeure

Neither party is liable for events beyond their control, including natural disasters or government actions.

Assignment

You may not assign these Terms without our consent.

Severability

If any provision is unenforceable, the remainder remains in effect.

Entire Agreement

These Terms and our Privacy Policy constitute the full agreement between you and AstoneByte.