Cookie - AI-Powered Customer Chatbot

Natural Language Processing, Integration API

Project Overview

Cookie is an advanced AI chatbot designed to enhance customer service operations. It leverages natural language processing to understand customer inquiries and provides accurate, contextually relevant responses.

Key Features

Natural language understanding and generation

Multi-language support for global customers

Seamless integration with existing CRM systems

Conversation analytics and insights dashboard

Automated ticket creation for complex issues

Client Feedback

"Cookie has revolutionized our customer service department, handling over 70% of inquiries automatically. This has allowed our team to focus on more complex customer needs, significantly improving satisfaction scores."