Cookie - AI-Powered Customer Chatbot

AI Solutions

Cookie is an advanced AI chatbot designed to enhance customer service operations. It leverages natural language processing to understand customer inquiries and provides accurate, contextually relevant responses.

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Technologies Used

Python
TensorFlow
Flask
OpenAI API
Docker

Key Features

Natural language understanding and generation
Multi-language support for global customers
Seamless integration with existing CRM systems
Conversation analytics and insights dashboard
Automated ticket creation for complex issues

Client Feedback

Cookie has revolutionized our customer service department, handling over 70% of inquiries automatically. This has allowed our team to focus on more complex customer needs, significantly improving satisfaction scores.

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